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Nice. I just had a similar experience getting new home owners insurance. Here in FL, insurance companies are running like rats from a sinking ship canceling policies left and right. So agents are getting inundated with calls to write policies with new carriers. When my current agent dropped the ball getting me my replacement policy I dug back into my emails and found another agent that quoted me 6 months ago.

When I contacted her she was very helpful and really made me feel like I was not alone. She was fast and courteous and had a new policy for me setup in just a couple of days. Really, it was just about answering my phone call and responding quickly... something the other agent couldn't seem to do.

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